Support Update Object

The Support Update Object represents a support update to an existing Support Request Object . This update would either be a message from the employer or from Zeal.

attribute

type

description

supportUpdateID

string

Zeal Support Update

supportRequestID

string

Zeal Support Request ID

companyID

string

Zeal Company ID

sender

string

The sender of this update for this support request. Sender is either company (the employer) or support (Zeal's support team)

message

string

Message of support update

createdAt

datetime

Timestamp of when support update was created within Zeal (in UTC)

{
   "supportUpdateID": "18942632452",
   "supportRequestID": "0987654321",
   "companyID": "1234576890",
   "sender": "company",
   "message": "When will the request be completed?",
   "createdAt": "2020-09-08T18:00:00Z",
}