Support Event

This endpoint specifies what will be sent to your Support Webhook. Zeal POSTs a request containing resolved support request information to this endpoint URL. When you send Zeal a support request or create a new support update, Zeal's support team is immediately notified. The support team's response to the request or any updates will be sent through this webhook. You can update and test the webhook URL you want Zeal to hit in the 'API' Page of the Zeal Dashboard.

Request Body

attributes

type

description

supportRequestID

string

Zeal Support Request ID

companyID

string

Zeal companyID of Employer

status

string

Status of support request. Status is either pending or resolved

category

string

Category of this support request. Must be one of the following:
general
product
payroll

subject

string

The subject of the support request

message

string

The message of the support request

updates

array

List of updates to this support request. See the